About Us

Contact Us

Location: 431 Meadowlark Street, Shaw Air Force Base, South Carolina 29152-5019

Patient Advocate

Phone: 803-895-6817
Email Address: usaf.shaw.20-mdg.list.patient-advocate@health.mil

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone: 803-895-6803

Interactive Customer Evaluation (ICE)

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

    Don't forget to keep your family's information up-to-date in DEERS.