Pharmacy

MTF Pharmacy 

• Primarily serving clinic patients 

• Deployment medication kits 

• Refills for main pharmacy need to present in person or call 803-895-6466 

• Over the Counter Clinic  

• Limited list of OTC medications for short-term symptom relief i.e. cold, cough, aches/pains, fever 

• Patients, 6 years of age and older, with TRICARE.; Exclusions: PRP/AUoF/Flying, Pregnant/Breastfeeding 

Base Exchange Pharmacy 

• Primarily serving off-base prescriptions and refills 

• Call to activate your prescriptions ahead of time! 

• Call 803-895-2273, Option 3, then Option 4  

• Valid for new prescriptions, renewals, and refills  

• The Base Exchange pharmacy also offers contactless pick up through the ScriptCenter Kiosk Machine, located immediately inside the main entrance to the BX and accessible during BX business hours. 

• If you’re using the ScriptCenter for the first time you will need the prescription number from your medication bottle. (Example: B1234567) 

• Enter in the whole prescription number including the letters. 

• Refrigerated items can’t  be picked up from the ScriptCenter 

• The prescription drop box located next to the BX pharmacy will remain available for beneficiaries who don’t want to wait for same day services. 

• Beneficiaries simultaneously activating 10 or more prescriptions aren’t eligible for same day services and will be given a 24-hour turnaround time. 

• For refills, call 803-910-9145.The turnaround time for refills is 72 hours. 

• New prescriptions turned in/activated via the drop box/activation line is 48 hours. 

Refills  

• To refill a valid prescription with active refills, to be picked up at the BX or ScriptCenter  

• Call the Automated Refill Line at 803-910-9145 

• MHS GENESIS Patient Portal 

Q-Anywhere 

• Don’t want to wait in the lobby or on the phone to activate your new or renewal prescriptions? Use Q-Anywhere by texting ‘Get in line’ to 833-4269-7147!  

• Activate new and renewal prescriptions from your primary care provider sent within the last 14 days through the texting feature of Q-Anywhere!   

• Designate what pharmacy you want to pick up your medications. 

• Easy and hassle-free! 

TRICARE Formulary Search Tool 

• Use the TRICARE Formulary Search Tool to look-up your drug. A search can tell you: 

• Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug) 

• Where the prescription can be filled 

• Copayments and limitations, such as prior authorization 

• Coverage review requirements and forms 

• Alternative medications, including costs 

• To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.