Patient Resources

How to Use the MHS GENESIS Patient Portal 

Explore our step-by-step tutorials on how to use some of the most popular MHS GENESIS Patient Portal features. 

Tutorials Available 

Jump to the tutorial you need with the links below: 

Each tutorial features screenshots of the MHS GENESIS Patient Portal so you have a visual reference in addition to step-by-step instructions. 

Establish DS Logon 

ShapeIf you have not established a DS Logon, follow the steps provided via the MHS GENESIS information page
 

  1. Go to https://my.mhsgenesis.health.mil/  
  • Select option “Need an Account.” 
  1. Provide all eligibility information and continue. 
  2. For those without a Common Access Card (CAC), choose the option to “Register using my email in DEERS.” If you do not have an email in DEERS, you can set this up at https://idco.dmdc.osd.mil/idco/



4. You must consent to using your email address to send an activation code

5. You will receive notification of the activation code being sent and to check your Spam folder. 
6. After retrieving your activation code, return to the main logon page and select the option to “Activate My Account.” 

7. You will be asked to verify personal info again and input the emailed activation code.